Text Concierge will screen your leads for you and attempt to set up appointments, saving you time and money.
When you're using Text Concierge and you receive a lead, it will automatically go into the concierge system (if that lead has a mobile phone number). As soon as that lead responds to our text funnels, within minutes, a live concierge representative will reach out to your lead via text message and attempt to set up a phone call.
In a meeting? A Showing? Don’t worry, your leads will automatically be followed up with by real people!
Most agents will stop following up with leads after one or two attempts, but there is often a response around the third or fourth attempt to contact a lead. That's where your concierge comes in. We will keep attempting to follow up, and once the lead responds, we are there to qualify them!
This also weeds out people who already have an agent, so you can take the time to work with leads who are truly interested!
How can you access your Text Concierge from within your Propertybase GO account?
In order to access the correspondence between your leads and the Text Concierge team, you will click on the Contacts button at the top of your dashboard and then you can choose the appropriate lead. This will then bring you to the lead's profile. On the left-hand side you will see several options, scroll down and you will see the Text Concierge tab between Action Plans and Home Valuation. Once you click on this you will be able to view the entire correspondence between your Lead/Contact and the Text Concierge Team.
Click on the video below for a visual of how you will be able to view your Text Concierge Tab