Cloud CMA - Configuration & Uses [Next Gen] Follow
Summary
Cloud CMA can be configured one of two ways:
- If Cloud CMA was acquired as part of your Propertybase GO CRM, this will already be set up in your site. The only step needed will be to ensure that every Agent has their own MLS ID set up in their profiles. If an Agent does not have an assigned MLS ID within their profile, they will not have access to the Cloud CMA buttons/options within the CRM.
- If a Cloud CMA account was previously purchased outside of Propertybase, please contact Propertybase Client Services at support@propertybase.com with the following information:
- Cloud CMA Account Code
- Cloud CMA Account Secret
- Cloud CMA Admin Email
Configuration
If you have a previously owned Cloud CMA account or have customized templates from Cloud CMA, please contact Propertybase GO Support to request for it to be linked to your account. You will need to do this as well to provide the integration information for set up
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- When contacting Support at support@propertybase.com, please have the following items ready:
- Cloud CMA Account Code
- Cloud CMA Account Secret
- Cloud CMA Admin Email
- After the integration has been enabled, the connection should be established. Please ensure every agent in your database has an Agent MLS ID in their profile.
- If an Agent does not have an assigned MLS ID within their profile, they will not have access to the Cloud CMA buttons/options within the CRM.
- For each agent who would like it, the "What's My Home Worth Functionality?" checkbox in their profile enables QuickCMA access.
- If you have a custom Cloud CMA account or have customized templates from Cloud CMA, under Settings > Feed & SSO, you can also add your Cloud CMA Code, Secret, and Admin Email address. This information should be available from Cloud CMA.
- When contacting Support at support@propertybase.com, please have the following items ready:
This view will only be shown to Propertybase Support personnel. Support will fill out this form on your behalf.
Generating a CMA
Once this is configured, CMAs can be triggered from the following pages in the CRM:
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Dashboard - /admin
- Click in to the "Quick Actions" button on the top right of your admin Dashboard. the Cloud CMA button will be available in the SSO section of the Quick Actions component.
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Contact Record Documents - /admin/leads/xxxx#documents
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Property Search Results - /admin/searches/xxx
When you click Create CMA button on the Contact Record Documents section you are taken to the New CMA Report Page. On that page you can enter the following fields:
- Address*
- Bedrooms
- Bathrooms
- Square Footage
- Notes
- Lead Name*
* Denotes required field
When you click “Create CMA Report,” from this page, a new tab will open in your browser and you will be taken into the Cloud CMA System. All of the information you entered into the New CMA Report page will populate the fields on the page in the new tab. Through this workflow, the user will allow the Cloud CMA system to choose the “comps” (comparable properties) for the property they are interested in automatically, the “quick and dirty” way, as Cloud CMA calls it (we will cover how to do this manually in the Triggering a CMA through the Property Search Results page section below).
The Agent then follows the prompts in the Cloud CMA System to create their document. When they publish the subject document in the Cloud CMA system, the tab with the Propertybase GO platform will resolve to the documents section of the selected contact, where the Agent will see the document logged along with associated “Open PDF” “Open Ipad Version” and “edit” links (see below). By clicking these links the Agent can view the finalized PDF and digital Ipad version of the CMA. The Ipad Version has the same content as the PDF but is setup to be presented to the client on a tablet.
To clarify, all Cloud CMA documents will write to the associated lead record when published in the Cloud CMA system.
Triggering a CMA through the Property Search Results page.
We also give users the ability to choose the “comps” that they want to display for a given address. To choose these comps, the user will perform a back end property search matching the criteria of the comps they want to choose. On the search results page in the right hand column there is a checkbox titled “Select as comp for CMA.”
When they have selected all of the comps that they want for the CMA, they scroll back to the top and all of the properties are listed. They can reorder them and then enter the address that they are creating the CMA for, along with, Beds, Baths, Square Feet and the lead name for whom they are creating the CMA.
Once they have entered the required information, they click the “Create CMA Report” and are passed into the Cloud CMA system. The difference will be that the MLS Numbers of the “comps” that they have selected will be passed in the the Cloud CMA system to populate the report. The rest of the user flow will be the same as noted above.