Launch Website Process - DNS Changes Follow
If you have a website using our product, when it is time to take the website out of staging and make it live in the world you'll need to update some records in the DNS section of your domain. There are a few very specific details in this process, so if you are not confident, please contact your Client Success Manager for additional advice. If you do feel confident making DNS changes for your website, there are a few steps to launch the website.
1.) TAKE A SCREENSHOT OF YOUR DNS SETTINGS BEFORE YOU MAKE ANY OF THE BELOW CHANGES. If you do not do this and there are any errors, we will not be able to recover or reverse the changes you make.
2.) For all single-domain websites:
Nameservers: default for the registrar (i.e. godaddy is .domaincontrol.com)
- A Records: @ = `23.253.73.122`
- CNAME: www = `sslplatform.bostonlogic.com`
(You can point the www to 23.253.73.122 as an A Record if necessary) - TXT (if you have no other SPF records already): @ = `v=spf1 include:sendgrid.net ~all `
- TXT (if you have any existing SPF records already): = add `include:sendgrid.net` to any existing record.
Please see this article for Updating Sender Email Domains
SPF additions are optional but recommended to whitelist email domain so the brokerage can receive emails from the platform. See this page for more info on SPF records.
If the nameservers have been changed and there is mail associated, the old MX records need to be added back in for email to work.
3.) For child sites on subdomains:
To enable the agent sites that are on subdomains, here are the DNS changes to make to the parent's site dns:
- CNAME: `_acme-challenge` pointing to `_acme-challenge.boslo.com`
- CNAME: `*` pointing to `sslplatform.bostonlogic.com`
(You can point the www to 23.253.73.122 as an A Record if necessary)
4.) After you've added these records, please send a second screenshot of the updated records to your Client Success Manager or support@propertybase.com so we may verify and finalize these changes.
In the event that you can't take a screenshot, please send an email to support @propertybase.com with the following information:
- Your current website URL (example: jillian.propertybase.com)
- Your new website URL (which you just made the change for)
- Your company name
If you are a Propertybase employee, please see this help doc to verify DKIM changes in Sendgrid.